Privacy Policy

Privacy Policy for MyDotPix Play

Effective Date: April 15, 2025

This Privacy Policy describes how MyDotPix Play ("we," "us," or "our"), a videos marketplace operated by HenjuTech LLP, collects, uses, and shares your personal information when you use our website, mobile applications, and other services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.   

1. Information We Collect

We collect several types of information from and about users of our Services, including:   

1.1 Information You Provide Directly to Us

This includes information you provide when you:

Register for an account: Your name, email address, username, password, and other contact information.
Create a profile: Profile picture, biography, interests, and other information you choose to share.
Upload or purchase videos: Content of the videos, transaction details, and payment information (processed by third-party payment processors).
Interact with other users: Messages, comments, and other communications.
Contact customer support: Your name, email address, and the content of your inquiry.
Participate in surveys or promotions: Your name, email address, and responses.
1.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

Usage Information: Your activity on our Services, such as the videos you watch, upload, purchase, search for, and interact with; the dates and times of your access; and the features you use.
Device Information: Your device type, operating system, browser type, IP address, unique device identifiers, and mobile network information.
Location Information: With your consent, we may collect precise location data from your device. We may also infer your general location based on your IP address.   
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings, but disabling them may affect the functionality of our Services.   
1.3 Information from Third-Party Sources

We may receive information about you from third-party sources, such as:

Social Media Platforms: If you connect your MyDotPix Play account with a social media platform, we may receive information from them, such as your profile information and friends list, in accordance with their privacy policies.   
Payment Processors: We receive confirmation of payments and transaction details from our payment processors.
Analytics Providers: We use third-party analytics providers to help us understand how users interact with our Services.
2. How We Use Your Information

We use your information for various purposes, including to:

Provide and maintain our Services: To operate, personalize, and improve our platform; to manage your account; and to provide customer support.   
Facilitate transactions: To process purchases and payments, and to manage subscriptions.
Personalize your experience: To recommend videos and other content that may be of interest to you.
Communicate with you: To send you important notices, updates, promotional materials, and other information related to our Services.
Enable user interaction: To allow you to connect with other users, share content, and participate in community features.
Monitor and analyze usage: To understand how our Services are used and to improve their performance and features.
Detect and prevent fraud and abuse: To protect the security and integrity of our platform and users.
Comply with legal obligations: To respond to legal requests and to enforce our terms of service.
For other purposes: With your consent or as otherwise permitted by law.
3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Other Users: Your public profile information and any content you publicly share will be visible to other users of our Services.
Content Creators: If you purchase or interact with a creator's content, we may share information with them related to your interaction, such as your purchase history.
Service Providers: We share information with third-party service providers who assist us in operating our Services, such as payment processors, analytics providers, hosting providers, and marketing partners. These providers are contractually obligated to protect your information.   
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.   
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.   
Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.   
With Your Consent: We may share your information with third parties with your explicit consent.   
4. Your Choices and Rights

You have certain choices and rights regarding your personal information:

Access and Correction: You can access and update your profile information through your account settings. You may also request to access or correct other personal information we hold about you.
Deletion: You can request to delete your account and the personal information associated with it, subject to certain legal and contractual obligations.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by adjusting your notification settings.   
Cookies: You can control cookies through your browser settings.
Location Information: You can disable location services on your device at any time.
Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.   
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.   

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.   

6. Data Retention   

We will retain your personal information for as long as necessary to provide our Services, fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it is collected.   

7. Children's Privacy

Our Services are not intended for children under the age of [Specify Age, e.g., 13]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.   

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, which may have data protection laws that are different from the laws in your country. By using our Services, you consent to the transfer of your information to these countries. We will take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.   

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or through other appropriate means. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.   

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:   

HenjuTech LLP, Ziro, Arunachal Pradesh, India.